JB
Johan B
1 reviews | Active since Sept 2022
12 Sept 2022, 18:29
Poor service
I will not recomend planet 42 because of the very poor mechanical warranty they have on their vehicles. I bought a Nissan 1400 bakkie from GIG motors in February 2021. They assured me that any problems on the bakkie will be fixed through an RMI dealership. Since then i have spend over R30 000 on this bakkie, because every claim was unsuccesfull, or they want to pay a fraction of the amount. Im not satisfied at all.
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Replies (1)Planet42's replyOfficial
13 Sept 2022, 08:42Good day,
Please be advised that the warranty is a 3rd party service provider and not a Planet42 product.
Please note the warranty is selected by you and the dealership.
As per the signed rental agreement you are liable for any shortfall on repairs that the warranty provider does not cover.
Should you require any other assistance please reach out to us via email on ***.
Regards
Your Planet42 team.
Please be advised that the warranty is a 3rd party service provider and not a Planet42 product.
Please note the warranty is selected by you and the dealership.
As per the signed rental agreement you are liable for any shortfall on repairs that the warranty provider does not cover.
Should you require any other assistance please reach out to us via email on ***.
Regards
Your Planet42 team.
Planet42's reply13 Sept 2022, 08:42
Official
Good day,
Please be advised that the warranty is a 3rd party service provider and not a Planet42 product.
Please note the warranty is selected by you and the dealership.
As per the signed rental agreement you are liable for any shortfall on repairs that the warranty provider does not cover.
Should you require any other assistance please reach out to us via email on ***.
Regards
Your Planet42 team.
Please be advised that the warranty is a 3rd party service provider and not a Planet42 product.
Please note the warranty is selected by you and the dealership.
As per the signed rental agreement you are liable for any shortfall on repairs that the warranty provider does not cover.
Should you require any other assistance please reach out to us via email on ***.
Regards
Your Planet42 team.
