PM
Patrick M
1 reviews | Active since Feb 2024
08 May 2025, 11:31
Poor customer service and deliberately ignoring of customers
This company don't even deserve a star at all. Once you start business with them you invite a whole lot of problems. My name was listed on ITC for a vehicle that never operated at all and they only interested in money and not customers. Got an email that was supposed to have an attachment with settlement letter but there was none. One cannot even purchase anything because of Planet42 pathetic customer service and their agents won't even respond to your emails.
Be warned good people this company is really a **** and you invite even more problems to your life by trying to do business with them.
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Replies (1)Planet42's replyOfficial
08 May 2025, 16:21Hi Patrick
Please be advised that we are looking into the matter raised.
We will provide feedback as soon as possible.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
Please be advised that we are looking into the matter raised.
We will provide feedback as soon as possible.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
Planet42's reply08 May 2025, 16:21
Official
Hi Patrick
Please be advised that we are looking into the matter raised.
We will provide feedback as soon as possible.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
Please be advised that we are looking into the matter raised.
We will provide feedback as soon as possible.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
