LF
Lesley F

1 reviews | Active since Mar 2024

28 Apr 2024, 18:48

Planet42 - Unfair Trading Practise

I logged a complaint last month to say this company has listed me on ITC as being in arrears, where in fact, for two years, I have not missed one debit order. Ever. They promised to resolve but have still not done a thing. This adverse credit listing has affected my job in financial services and critically damaged my reputation. And with no reason at all. Shocking abysmal service from Bianca, Themba, Thandi and Julius Azraa. Despite promises to remove and resolve, nothing has been done.

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Replies (1)
Planet42
Planet42's reply30 Apr 2024, 12:25
Official
Hi Lesley

Thank you for taking our call today.

Please be advised the apologize sincerely for the experience that you have encountered.
We are working to get the matter resolved as soon as possible.

Regards
Your Planet42 Team