AC
Alex C

1 reviews | Active since Sept 2024

12 Oct 2024, 08:51

Planet42 settled accounts

The absalute worst and most *********** company i have ever came across or dealt with. Once your account is settled it's just never gets removed from your credit profile. Stay far away from them. The absalute worst. I have spoken to them numerous times and were promised they will inform credit buruo my account is settled and its not done.

0
Replies (2)
Planet42
Planet42's reply15 Oct 2024, 14:44
Official
Good day Mr Cooks 
 We completely understand your frustration. 
 
 Please note that SACRRA typically takes around 30 -90 days to update their system.
 Kindly allow this time for any changes or updates to be reflected. 
You may check after 30 days to see if it has been processed 
However, as this has not been sorted we have escalated the matter with SACRRA 


AC
Alex C's update15 Oct 2024, 15:38
Reviewer Update
The account was paid up 27 July it's almost 3 months later. There has been NO updates received from you. I have disputed these accounts with both Experian and Transunion myself as there was nothing done from your side at all.