MvdL
Marika van der Linde

1 reviews | Active since May 2023

18 Dec 2025, 14:15

Planet42 : nightmare in obtaining address details and cancellation of contract

I have tried on all communication channels to cancel this contract with Planet42, after having paid diligently for the last 25 months without skipping or defaulting on a payment. This has been a nightmare to get this contact cancelled, acknowledged and to get the car returned to Planet42. They keep avoiding my question for a physical address of Planet42 where i can return this vehicle. Instead they keep sending threatening messages for payments?? What is so difficult to understand that I have requested cancellation of this contract & wanting to return the vehicle to PLanet42? is it a ***** business where you guys actually don't have an existing dealership & want to keep clients stuck in contracts for years on end ??

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Replies (1)
Planet42
Planet42's reply19 Dec 2025, 13:19
Official
Hi Marika

Please be advised that we have escalated the matter.
Kindly be advised that one of our consultants will contact you regarding the matter raised.

We apologize for the inconvenience caused.

Regards
Your Planet42 Team