1 reviews | Active since Jun 2024
Planet42 ******
I've had a dealing with Planet42, and currently have an active complaint against them with the National Consumer Commission. Since that is going slow, I'm going to come back on here. These guys gave me a car to rent which was un-roadworthy. They still continued to debit my account for all those months when I had been in contact with them complaining that the intended use for the car which was for my husband for work, didn't happen. My husband lost work opportunity because of your s****. I've been doing some research of my own regarding the laws surrounding renting out an un-roadworthy car. Here's the Act:
In South Africa, renting out an unroadworthy vehicle is ******* under the National Road Traffic Act. Section 42(1) of the Act prohibits driving an unroadworthy vehicle on a public road, and this includes renting it out. The penalty for driving an unroadworthy vehicle includes a fine (R3000) and vehicle impoundment. The owner of the vehicle is also responsible for ensuring it is roadworthy and for any fines or penalties incurred due to traffic violations during the rental period.
You gave me a car that didn't have license plates, who's disc had expired. You DID NOT send it for roadworthy testing so that you force me to do it on my own and then pin all the faults on me! With your smooth tires, chipped windscreen, you put us as the renters' lives at risk! I want my money back! Plus, you're still debiting from my account when I had cancelled the contract after your *****'s 6-months (plus an added month's instalment), but to this the debit order still goes off. I've had to change my bank account because of your shady business. Give me my money back, otherwise I'll have to take this matter up with the Road Traffic Management Corporation (RTMC). I'm giving you 5 working days before I take this matter further to a different direction.
Please be advised that a consultant will be in contact with you regarding the matter raised.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
Please be advised that a consultant will be in contact with you regarding the matter raised.
We apologize for the experience that you have encountered.
Thank you
Regards
Your Planet42 Team
