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PATRICK

1 reviews | Active since Jul 2022

05 Jul 2022, 19:06

planet42

firstly its nice haveing a finance institution willing to give people a second chance .im very grateful and the process was simple and no hassle.breathe of fresh air. But .......i bought a vechile through dealership thay use in begining of may 2022.unfortantly not haveing a vechile i could not view one i was intrested in but would do inspection on delivary. i recieved it around 17may i drove 100m and called dealership something wrong vechile.besides mechanical side it was in shocking condition in way it was delivered with me been told to please bring it in some stage so thay can fix odds an ends.car was fetched a day or 2 later its now july the 5 2002 and i still dont have my vechile back. ive paid a installment recently to .yet i have not seen my car i purchased in may till now july. im getting no answers from dealership. i cant get hold of planet 24 only by whatsapp i had no reply in last 2 weaks from them or the dealership. besides the fact ive lost work due to this its been ambarasing as my clients call it the phantom vechile.im lost and not sure what direction to go but i cant go on like this

0
Replies (2)
Planet42
Planet42's reply11 Jul 2022, 09:56
Official
Good day,

As communicated with you on the 08/07/2022 we have enquired with the dealership in this regard and we were awaiting feedback. We will reach out to you on WhatsApp and we will provide you with detailed feedback.

Kind regards
Your Planet 42 team.
P
PATRICK's update03 Aug 2022, 04:16
Reviewer Update
11 july todays date is 2 aug i recieved vechile last week for a day then it broke then got back for 2 hours it broke got back and guess what condition vechile still smokeing
right arm stabilizer said thay fixed yes with wire
bonet still doesnt close
my passenger seet belt was cut to tow vechile with not replaced
leaks oil still
key still broken
the list i gave to them on initial inspection 4months ago not done.u say whatsapp i do u say contact dealer i do u know what nobody gets back .4 months for a car the traffic department going to take papers away
ive been patient ive been nice ive even paid my installments
ive lost clients cause this
u and dealer are just playing ping pong with me
only choice to escalate this.traffic officer warned me sonow he must take its papers away
well i oviasly need to seek consumer law