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ZK
Zwelethu K

1 reviews | Active since Jul 2023

30 Aug 2023, 16:34

Planet42

Now I have to take money from my own pocket because of your car . Today i was going to work the car got stucked in the middle of the road. I called for help I was never assisted I ended up paying R400 to local mechanic just to assist me. How am I going to get my R400 back? I paid 15k deposit for this car now it’s started to chow me. It’s been two weeks driving this car

0
Replies (6)
ZK
Zwelethu K's update31 Aug 2023, 08:14
Reviewer Update
May you please come and take this car because yesterday I got stucked even today samething only two weeks of having this car now it shows me flames
Planet42
Planet42's reply31 Aug 2023, 13:22
Official
Hi Zwelethu

Please be advised that we have tried calling yourself, however the line rings and then goes to voicemail.
Please be advised that we have sent an email to yourself regarding this matter and await your response.

Thank you

Regards
Your Planet42 Team
ZK
Zwelethu K's update31 Aug 2023, 14:26
Reviewer Update
I was busy can you please call me again
Planet42
Planet42's reply31 Aug 2023, 15:10
Official
Hi Zwelethu

Thank you for taking our call today.
Please be advised that the matter is being attended to and we will provide feedback.

Regards
Your Planet42 Team
ZK
Zwelethu K's update05 Sept 2023, 13:53
Reviewer Update
I’m still waiting for the response from you Planet42 regarding the issue I mentioned to you when you called last week and now the lights are not working plus boot door also not working properly
Planet42
Planet42's reply30 Nov 2023, 17:31
Official
Good day Zwelethu

Thank you for sharing your feedback and your review is noted . We’re sorry you experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.

Kindly note one of our assign specialist will be in contact with you in due course