Planet no care for clients issues

Never take accountability for contracts signed an financed by them, no call centre.. Service comes across as a one men run company... 2nd month with car from dealership which broke down on my many times until it stopped moving... Day 3 with out a car which seems it might be longer with out a replacement car... but expected to pay for insurance an tracker that you don't have access to. I know we due to covid don't afford the car we want but rather wait then been locked in a contract for 4 more months but no car to drive