KP
Kgothatso P
1 reviews | Active since Sept 2024
21 Sept 2025, 22:16
Planet 42 trap
So I have been complaining about planet 42 keeping their name on my credit score even after I have closed their account without even owing them. Well they emailed me once asked for my details, and guess what nothing done I can only still get a car from them cause my account still reflects as open and active, therefore my score is not improving. What a trap I fell into with planet 42
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Planet42's replyOfficial
22 Sept 2025, 10:04Hi Kgothatso
Please refer to the email that was sent to you addressing the query raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please refer to the email that was sent to you addressing the query raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,
Planet42's reply22 Sept 2025, 10:04
Official
Hi Kgothatso
Please refer to the email that was sent to you addressing the query raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please refer to the email that was sent to you addressing the query raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,