1 reviews | Active since May 2016

27 Dec 2024, 08:29

Planet 42 STINKS🤬🤬🤬🤬

I cancelled my subscription and they have debited my account once again. They are a bunch of *********** people and I don't know how they can run a business. I am so upset as I had only bad experiences with them and no one can ever assist you.

Their customer service is non-existant and now they have not updated their systems and my account has been debited again and how long will I wait for my money to be returned to me. I am a single mother and this impacts me and my family🤬🤬🤬🤬🤬🤬🤬

0
Replies (1)
Planet42
Planet42's reply30 Dec 2024, 15:18
Official
Hi Natalie

Thank you for taking our call.

Please be advised that we are actively working on getting the matter resolved as soon as possible.

We apologize for the experience that you have encountered.

Regards
Your Planet42 Team

Best regards,