DA
Denzil A

1 reviews | Active since Apr 2023

23 Jul 2024, 10:02

Planet 42 is the worst Company to do business with!!!

I took delivery of the vehicle on the 8th of July 2024 and on the 9th of July 2024 the vehicle broke down and was towed. They took 2 weeks to approve a claim to have the vehicle stripped, they car was fitted with a faulty radiator. A claim was sent to them with the diagnostics report and Azzra told me yesterday that she would call me back with 15 minutes and she never did. The claim for the repairs has not been approved and planet42 does not care about customers. They are taking money from people and they do not care if you have vehicle or not. This company has plenty of bad reviews and you need to be aware of them. Even if you are desperate do not attempt taking out a contract with them, you will regret it. Read reviews like this and then choose other companies.

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Replies (2)
DA
Denzil A's update23 Jul 2024, 13:55
Reviewer Update
AS YOU ARE AWARE A COMPLAINT HAS BEEN LOGGED WITH THE OMBUDSMAN, PLEASE CANCEL THE DEBIT ORDER AS YOU CANNOT REPAIR THE VEHICLE
Planet42
Planet42's reply24 Jul 2024, 15:20
Official
Hi Denzil

We have noted that one of our consultants has contacted you regarding your query.
Please be advised that we are actively working on the resolution to your query.

Thank you

Regards
Your Planet42 Team