KP
Kgothatso P
1 reviews | Active since Sept 2024
09 Sept 2025, 05:36
Planet 42 Horror
So about a year ago I wrote about planet 42 and how they did not repay my money. Well it’s a year later my money is refunded but now I am listed and my score affected. I did not owe planet 42 at the time of our parting yet I am listed for that amount l. I have tried to get hold but f them to assist but this proved to be a tedious helpless exercise.
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Replies (1)
Planet42's replyOfficial
10 Sept 2025, 09:53Hi Kgothatso
Please be advised that we have tried calling you; however, our attempts have been unsuccessful.
We have sent an email to you, addressing the query raised.
Kindly refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried calling you; however, our attempts have been unsuccessful.
We have sent an email to you, addressing the query raised.
Kindly refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,
Planet42's reply10 Sept 2025, 09:53
Official
Hi Kgothatso
Please be advised that we have tried calling you; however, our attempts have been unsuccessful.
We have sent an email to you, addressing the query raised.
Kindly refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried calling you; however, our attempts have been unsuccessful.
We have sent an email to you, addressing the query raised.
Kindly refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,