JM
Johan M
1 reviews | Active since Oct 2025
30 Oct 2025, 10:59
Planet 42 false advertising.
I app**** for Rent to buy from planet 42 for a vehicle and was approved, but they only wanted to rent me new cars at all not what I was looking for. On their website is says once approved you choose the vehicle you want from one of their trusted partners and they buy it. In my case a pre-owned double cab, at which they just rep**** they are not currently buying pre-owned vehicles. Please do not advertise what you cannot deliver. Rather specify that you only do new and specific vehicles.
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Planet42's replyOfficial
31 Oct 2025, 11:26Hi Johan
Thank you for taking our call.
Please be advised that we have noted your concerns, and we are in the process of correcting this.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Thank you for taking our call.
Please be advised that we have noted your concerns, and we are in the process of correcting this.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Planet42's reply31 Oct 2025, 11:26
Official
Hi Johan
Thank you for taking our call.
Please be advised that we have noted your concerns, and we are in the process of correcting this.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Thank you for taking our call.
Please be advised that we have noted your concerns, and we are in the process of correcting this.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team