RO
Rian O
1 reviews | Active since Sept 2024
09 Sept 2024, 08:31
Planet 42 contract cancellation
I bought a vhechle threw planet 42 no hazels they were also acomadating I was also using the vhechle for work . It broke down after 3years mayor engin failure just wharprice was e and tare . I lost money in this time could not do payments . Now contract is canceled and they want more money for the vhechle than what the price was 3years ago ???price was R90000 now R93000 . They refusing to make a deal where we can pay reming balance of 2years if vhechle is sold on auction it will ruin me and both party's will loose money.
Helpful (0)
Replies (9)0
Replies (9)
Planet42's replyOfficial
09 Sept 2024, 12:39Good day Mr Oliver
Kindly note that we are unable to retrieve a contract no. with provided details
Please note that in order to assist we need the contract holders information
Due to the POPI Act we are unable to liaise with a 3rd Party
Kindly note that we are unable to retrieve a contract no. with provided details
Please note that in order to assist we need the contract holders information
Due to the POPI Act we are unable to liaise with a 3rd Party
Planet42's reply09 Sept 2024, 12:39
Official
Good day Mr Oliver
Kindly note that we are unable to retrieve a contract no. with provided details
Please note that in order to assist we need the contract holders information
Due to the POPI Act we are unable to liaise with a 3rd Party
Kindly note that we are unable to retrieve a contract no. with provided details
Please note that in order to assist we need the contract holders information
Due to the POPI Act we are unable to liaise with a 3rd Party
RO
Rian O's updateReviewer Update
09 Sept 2024, 12:44I'm not the 3rd party my name is R Oliver Tel *** id *** . . The biggest problem every time one phone you you get a other agent
RO
Rian O's update09 Sept 2024, 12:44
Reviewer Update
I'm not the 3rd party my name is R Oliver Tel *** id *** . . The biggest problem every time one phone you you get a other agent
Planet42's replyOfficial
09 Sept 2024, 15:31Thank you for the corrected ID no. Please refer to email correspondence as your personal infomation will not be posted on a public platform
Planet42's reply09 Sept 2024, 15:31
Official
Thank you for the corrected ID no. Please refer to email correspondence as your personal infomation will not be posted on a public platform
RO
Rian O's updateReviewer Update
10 Sept 2024, 07:14As in previous review I still don't have an answer as too why the price of the vhechle is higher than 3 years ago and why I only get 24 hours to buy it . Also you refused to accept any payment from me but would rather dump me in further financial trouble. . Also I did not receive any more emails from you as promised yesterday. You welcome to reply in public
RO
Rian O's update10 Sept 2024, 07:14
Reviewer Update
As in previous review I still don't have an answer as too why the price of the vhechle is higher than 3 years ago and why I only get 24 hours to buy it . Also you refused to accept any payment from me but would rather dump me in further financial trouble. . Also I did not receive any more emails from you as promised yesterday. You welcome to reply in public
Planet42's replyOfficial
10 Sept 2024, 09:15We are currently looking to the matter Sir
Planet42's reply10 Sept 2024, 09:15
Official
We are currently looking to the matter Sir
RO
Rian O's updateReviewer Update
10 Sept 2024, 10:34Thank you I'm waiting on all my questions Regards
RO
Rian O's update10 Sept 2024, 10:34
Reviewer Update
Thank you I'm waiting on all my questions Regards
Planet42's replyOfficial
10 Sept 2024, 11:53An agent will be in contact with you today
Planet42's reply10 Sept 2024, 11:53
Official
An agent will be in contact with you today
RO
Rian O's updateReviewer Update
11 Sept 2024, 09:22Thank you for the agent call . I understand that the contract is canceled but the buying price of the vhechle in question is higher that what the purchuches price was 3 years ago . . All vhecheles go down in value how can this one go up ? Also no one knows what the condition of above vhechele is . These questions can't be answered by a lady that don't know the vhechle. . I suggest we get a decent quotation on value of vhechle as I have to take this to the ombudsman . . As it's ******* to just dump a vhechle on the market and then the client is acspected to pay outstanding balance
Regards
Regards
RO
Rian O's update11 Sept 2024, 09:22
Reviewer Update
Thank you for the agent call . I understand that the contract is canceled but the buying price of the vhechle in question is higher that what the purchuches price was 3 years ago . . All vhecheles go down in value how can this one go up ? Also no one knows what the condition of above vhechele is . These questions can't be answered by a lady that don't know the vhechle. . I suggest we get a decent quotation on value of vhechle as I have to take this to the ombudsman . . As it's ******* to just dump a vhechle on the market and then the client is acspected to pay outstanding balance
Regards
Regards
Planet42's replyOfficial
13 Sept 2024, 10:44I understand your concerns regarding the vehicle’s buyout price. I’d like to clarify that the buyout price is not based on the original purchase price of the vehicle. Instead, it’s the value agreed upon in your contract for the vehicle at the end of the rental term.
Additionally, I would advise you to refer to the terms of your contract, as it clearly outlines the buyout price is determined over the rental period. This should provide further clarity on how the final value was calculated and agreed upon when the contract was signed.
Regarding the vehicle’s current condition, pre-inspections are standard practice and ensure a fair assessment before finalizing any agreements. I understand your frustration about the difference between the vehicle’s purchase price three years ago and its buyout price now. While vehicles typically depreciate, certain factors in your contract may influence the buyout value.
If you have any further queries you may contact us on ***
Additionally, I would advise you to refer to the terms of your contract, as it clearly outlines the buyout price is determined over the rental period. This should provide further clarity on how the final value was calculated and agreed upon when the contract was signed.
Regarding the vehicle’s current condition, pre-inspections are standard practice and ensure a fair assessment before finalizing any agreements. I understand your frustration about the difference between the vehicle’s purchase price three years ago and its buyout price now. While vehicles typically depreciate, certain factors in your contract may influence the buyout value.
If you have any further queries you may contact us on ***
Planet42's reply13 Sept 2024, 10:44
Official
I understand your concerns regarding the vehicle’s buyout price. I’d like to clarify that the buyout price is not based on the original purchase price of the vehicle. Instead, it’s the value agreed upon in your contract for the vehicle at the end of the rental term.
Additionally, I would advise you to refer to the terms of your contract, as it clearly outlines the buyout price is determined over the rental period. This should provide further clarity on how the final value was calculated and agreed upon when the contract was signed.
Regarding the vehicle’s current condition, pre-inspections are standard practice and ensure a fair assessment before finalizing any agreements. I understand your frustration about the difference between the vehicle’s purchase price three years ago and its buyout price now. While vehicles typically depreciate, certain factors in your contract may influence the buyout value.
If you have any further queries you may contact us on ***
Additionally, I would advise you to refer to the terms of your contract, as it clearly outlines the buyout price is determined over the rental period. This should provide further clarity on how the final value was calculated and agreed upon when the contract was signed.
Regarding the vehicle’s current condition, pre-inspections are standard practice and ensure a fair assessment before finalizing any agreements. I understand your frustration about the difference between the vehicle’s purchase price three years ago and its buyout price now. While vehicles typically depreciate, certain factors in your contract may influence the buyout value.
If you have any further queries you may contact us on ***