JW
Julien W

1 reviews | Active since Jun 2022

09 Jun 2022, 12:09

Planet 42

On the 30/05/2022 The car had been towed in to an authorized RMI and after inspection it was found the the thermostat was faulty, yhe radiotor needs to be replaced, a fault on the water bottle as well on the side wter housing.

The insurance only cobers the thermostat and all the other parts is on my own account which i very much dispute as i only had the car for 24 days. Which is far away from your asaid 6 months warranty or gaurentee delivery service. Thae car was inspected upon collection, however no one in his or her right mind will look for cracks or a faulty radiator upon inspection.

I also had to buy the service kit in the second week and had to replace the break discs and break pads in that same week.

So how can you compensate? How can you help?

I am losing income as the car is standing at a workshop and no courtesy vehicle was offered to me. Hence once again... How couod you helped if no help was offered from your side!

By giving the car back cor another one will be helpfull!

Above message send to Planet 42. Their only response was through an acknowledgement of email amd correspondence trough whatsapp. No joy as requested.

0
Replies (1)
Planet42
Planet42's reply09 Jun 2022, 15:27
Official
Good Day 

Kindly note that one of our agents will be in contact with you to assist on the matter. 

Kind Regards 
The Planet 42 Team