PS
Petrus S
1 reviews | Active since Dec 2022
27 Dec 2022, 10:32
Planet 42
Be careful of them, I terminated my rental as per my contract, paid the 7 months rental as agreed, cant stop the debit order, so they took another installment, and no response fromPlanet42 whatsoever. These rent to own companies take advantage of people that cant get vehicle finance.. I will truly never recommend them to anyone..
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Replies (2)
Planet42's replyOfficial
06 Jan 2023, 08:01Good day
We have noted your response, we sincerely apologize for the inconvenience caused. Kindly note that we will get someone from our collections department to give you a call in order to get the matter rectified. Please note that you may also contact us on email at *** or on or WhatsApp line ***
Kind regards,
Your Planet42 Team
We have noted your response, we sincerely apologize for the inconvenience caused. Kindly note that we will get someone from our collections department to give you a call in order to get the matter rectified. Please note that you may also contact us on email at *** or on or WhatsApp line ***
Kind regards,
Your Planet42 Team
Planet42's reply06 Jan 2023, 08:01
Official
Good day
We have noted your response, we sincerely apologize for the inconvenience caused. Kindly note that we will get someone from our collections department to give you a call in order to get the matter rectified. Please note that you may also contact us on email at *** or on or WhatsApp line ***
Kind regards,
Your Planet42 Team
We have noted your response, we sincerely apologize for the inconvenience caused. Kindly note that we will get someone from our collections department to give you a call in order to get the matter rectified. Please note that you may also contact us on email at *** or on or WhatsApp line ***
Kind regards,
Your Planet42 Team
Planet42's replyOfficial
06 Jan 2023, 09:16Hi Petrus
We do note all the above comments. Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . Please note approval cannot be guaranteed and application is subject to affordability.
Please note that if you wish to proceed with the termination of your rental, the cancellation is subject to a penalty of 1 months rental payment, after you have successfully paid your first six months rentals. Cancellation before you have successfully paid your first 6 rentals, is subject to a penalty of up to 7 months rental as per the rental agreement you signed. The cancellation penalty depends on the current arrears and the condition of your vehicle.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***
We do note all the above comments. Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . Please note approval cannot be guaranteed and application is subject to affordability.
Please note that if you wish to proceed with the termination of your rental, the cancellation is subject to a penalty of 1 months rental payment, after you have successfully paid your first six months rentals. Cancellation before you have successfully paid your first 6 rentals, is subject to a penalty of up to 7 months rental as per the rental agreement you signed. The cancellation penalty depends on the current arrears and the condition of your vehicle.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***
Planet42's reply06 Jan 2023, 09:16
Official
Hi Petrus
We do note all the above comments. Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . Please note approval cannot be guaranteed and application is subject to affordability.
Please note that if you wish to proceed with the termination of your rental, the cancellation is subject to a penalty of 1 months rental payment, after you have successfully paid your first six months rentals. Cancellation before you have successfully paid your first 6 rentals, is subject to a penalty of up to 7 months rental as per the rental agreement you signed. The cancellation penalty depends on the current arrears and the condition of your vehicle.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***
We do note all the above comments. Planet 42 is not an FSP but a car hire subscription who offers customers an opportunity to acquire vehicle financing . Please note approval cannot be guaranteed and application is subject to affordability.
Please note that if you wish to proceed with the termination of your rental, the cancellation is subject to a penalty of 1 months rental payment, after you have successfully paid your first six months rentals. Cancellation before you have successfully paid your first 6 rentals, is subject to a penalty of up to 7 months rental as per the rental agreement you signed. The cancellation penalty depends on the current arrears and the condition of your vehicle.
Please do reach out to us on our communication channels for more assistance on this matter.
Whatsapp line: ***
Email : ***