MB
Magdalene B

1 reviews | Active since Aug 2017

24 Aug 2024, 21:09

Pay my money back

Signed deal for car in april 2023. Boot not working, dents, aircon not working, aircon units coming loose, broken items in car, roof lining coming loose,front section scratched below and coming loose, clutch not working, car giving black smoke due to faulty turbo. 7 months without a vehicle. They refused to exchange the car and the clutch broke twice within 2 days.

They paid back our 7 months but refuse to pay our deposit. Debit orders still running. A long list of faults. They have repaired the turbo but to date all other faults remain the same. Car is unroadworthy. We can only drive short distances. Uphill var has no power. Car also still smoking.

From the money we have received back our dposit is still due. And from that money we had to pay attorneys.

Pay our money back. You have threatened us to the point that we went to saps. Staff laughed at me. Had a patronizing attitude with us. Staff is rude and thinks they can intimidate us. How did this car pass because the traffic department should have picked up on these faults. I want my deposit,legal fees and debit order for july repaid.

Do not go with planet 42. All the good reviews on this site is from their own staff.

Its not my fault that i was sold a faulty vehicle. I am active on social media to expose them.

0
Replies (1)
Planet42
Planet42's reply26 Aug 2024, 15:10
Official
Hi Magdalene

We apologize for the experience that you have encountered.

Please be advised that we have received your query.
We are actively working on the matter internally.

Thank you

Regards
Your Planet42 Team