1 reviews | Active since Oct 2016

01 Aug 2023, 11:59

Pathetic Planet42

Exactly 7 days later, 24 July, I receive an email from the *** stating that my refund will be paid back between 48 - 72 hours. On 28th July, I receive a call informing me that they have a backlog, and the funds will reflect on the 01st of August. I informed them that my account is overdrawn because of their negligence and that I want a full refund on the bank charges also... I wonder how long i am going to wait now?

0
Replies (1)
Planet42
Planet42's reply03 Aug 2023, 16:19
Official
Hi Tercia

Please be advised that we have tried calling yourself, however there was no answer on the line.
We have sent an email to yourself regarding the query.

Thank you

Regards
Your Planet42 Team

Best regards,