MH
Mandisa H

1 reviews | Active since May 2020

09 May 2024, 14:17

Not recommend

I had to cancel the deal, the car was not always functional. The team leader from retentions not helpful. (He actually said the break pedals wear and tear was my responsibility- I however reported the matter 3 days after I got the car. When he was supposed to assess my complaint he was quick to throw the rules at my face) I was on constant problem reporting with the dealership and it would take days to have my matter resolved.

0
Replies (1)
Planet42
Planet42's reply09 May 2024, 16:16
Official
Hi Mandisa

Thank you for taking our call today.

We appreciate your feedback and take all comments seriously. 
We are committed to improving our processes to ensure a better experience for all our clients. 

Regards
Your Planet42 team