No customer service.

Item: Planet42
Rating: 1
Author: Vernon T

Worst service ever they don't even reply regarding complaint submitted. I have summited to Reneilwe from planet 42 four emails. Don't even have the decency to answer my emails. Requested my contract and do not trust them. Please refrain using Planet42.

Helpful (0)

Replies (2)

Planet42's replyOfficial

27 Feb 2026, 09:37

Hi Vernon

Please be advised that we have escalated the matter.
Kindly be advised that one of our consultants will contact you regarding the matter raised.

We apologize for the inconvenience caused.

Regards
Your Planet42 Team

Planet42's reply27 Feb 2026, 09:37

Official

Planet42's replyOfficial

27 Feb 2026, 13:18

Hi Vernon

Thank you for taking our call.

Please refer to the email that we have sent regarding the matter raised.

We apologize for the inconvenience caused.

Regards
Your Planet42 Team

Planet42's reply27 Feb 2026, 13:18

Official

Hi Vernon

Thank you for taking our call.

Please refer to the email that we have sent regarding the matter raised.

We apologize for the inconvenience caused.

Regards
Your Planet42 Team