bM
bongolwethu M
1 reviews | Active since Sept 2018
08 Sept 2023, 10:18
No communication, useless consultants
I have been sending numerous emails , trying to communicate via WhatsApp hell i even tried to DM them on Facebook but no one seems to care with responding to my queries. Your consultants are very useless, my car was in an accident and the insurance sent an agreement of loss to planet42 and I haven’t heard from them since. I have been trying to communicate with them in an attempt to find a way forward but yhooo😡.
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Replies (1)
Planet42's replyOfficial
08 Sept 2023, 13:24Hi Bongolowethu
Thank you for taking our call today.
Please be advised that as per the telephonic conversation we can confirm that we received the relevant document from the insurance provider.
We are in the process of assessing the document and we will contact you once the assessment has been completed.
Regards
Your Planet42
Thank you for taking our call today.
Please be advised that as per the telephonic conversation we can confirm that we received the relevant document from the insurance provider.
We are in the process of assessing the document and we will contact you once the assessment has been completed.
Regards
Your Planet42
Best regards,
Planet42's reply08 Sept 2023, 13:24
Official
Hi Bongolowethu
Thank you for taking our call today.
Please be advised that as per the telephonic conversation we can confirm that we received the relevant document from the insurance provider.
We are in the process of assessing the document and we will contact you once the assessment has been completed.
Regards
Your Planet42
Thank you for taking our call today.
Please be advised that as per the telephonic conversation we can confirm that we received the relevant document from the insurance provider.
We are in the process of assessing the document and we will contact you once the assessment has been completed.
Regards
Your Planet42
Best regards,