JJ
Jade J

1 reviews | Active since Oct 2015

25 Feb 2025, 11:09

MOST DISGUSTING CUSTOMER SERVICE - A BUNCH OF *******

HOW POOR IS YOUR PATHETIC CUSTOMER SERVICE!! You are a bunch of ******* who delay on finalising cancellation requests as the longer you delay the more you have us paying debit orders. We cancelled our contract on 10.01.2025 you felt the need to offer some ****py reduction offer on 17.02.2025 - 5 weeks after the cancellation. The offer was rejected on email which YOU HAVE FAILED TO RESPOND TO yet again. Now where February as meant to be our notice month you are *****ing more and more from us. Car is having to be kept in a paid storage garage and I EXPECT you to write of the storage fees against ALL THIS MONEYOU *****ING. pathetic and disgusting service from M. Gavin and ***

0
Replies (1)
Planet42
Planet42's reply25 Feb 2025, 15:02
Official
Hi Jade

Kindly be advised that, in accordance with the POPI Act, 
we are unable to share any information regarding the Planet42 account with anyone other than the account holder. 
We have reached out to the account holder, and you may contact them for the information that has been provided.

We sincerely apologize for any inconvenience caused and appreciate your understanding.

Thank you

Regards
Your Planet42 Team