NM
Neo M

1 reviews | Active since Jul 2016

22 Jun 2023, 13:14

****mers

Planet 42 is a ripe off and a ****! Rented us a car they knew has many faults. Refuses to take the car back. When you call no one is willing to help. Out of the 6 months contract the car has been in their workshop for 3 months came out and now the car is currently back in the workshop. Emails are not being responded to. We were forced to pay access. It’s ridiculous how we paying for a car that’s barely been in our possession. They do not bother with corresponding communication or returning calls. I highly would not recommend this to anyone especially for the about of money being paid. It’s literally just as good as buying a new fresh out the box. They really know how to trap people and make money out of them.

0
Replies (3)
Planet42
Planet42's reply22 Jun 2023, 16:50
Official
Hi Neo

Thank you for taking our call today.
Please be advised that as per the Popi Act, we are not able to discuss the account with persons other than the account holder themselves. We will make contact with the account holder regarding their concerns on the account.

Regards
Your Planet42 Team
NM
Neo M's update22 Jun 2023, 19:12
Reviewer Update
And yet no one has called the account holder since I was called. So none of you are actually going to fix this mess. And legal action will be taken.
Planet42
Planet42's reply24 Jun 2023, 09:21
Official
Hi Neo

Please be advised that the account holder was contacted telephonically and on email.

Regards

Your Planet42 Team