MH
Mduduzi H
1 reviews | Active since Apr 2023
20 Jul 2023, 12:21
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Hi I've cancelled contract with planet42 since I had issues with the vehicle from day 1. What I don't understand now is that Why are they still debiting from my account the amount of R7160 cause they've received their car and contract has been cancelled
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Planet42's replyOfficial
20 Jul 2023, 13:29Hi Mduduzi
Thank you for taking our call today.
Please be advised that as per the telephonic communication there is an outstanding settlement amount.
The account will be debited until the settlement has been paid in full.
Please, kindly send the proof of payment (bank statement) reflecting the amount that was debited and the matter will be assessed internally.
You may contact us on *** or ***, should you require any assistance.
Regards
Your Planet42 Team
Thank you for taking our call today.
Please be advised that as per the telephonic communication there is an outstanding settlement amount.
The account will be debited until the settlement has been paid in full.
Please, kindly send the proof of payment (bank statement) reflecting the amount that was debited and the matter will be assessed internally.
You may contact us on *** or ***, should you require any assistance.
Regards
Your Planet42 Team
Planet42's reply20 Jul 2023, 13:29
Official
Hi Mduduzi
Thank you for taking our call today.
Please be advised that as per the telephonic communication there is an outstanding settlement amount.
The account will be debited until the settlement has been paid in full.
Please, kindly send the proof of payment (bank statement) reflecting the amount that was debited and the matter will be assessed internally.
You may contact us on *** or ***, should you require any assistance.
Regards
Your Planet42 Team
Thank you for taking our call today.
Please be advised that as per the telephonic communication there is an outstanding settlement amount.
The account will be debited until the settlement has been paid in full.
Please, kindly send the proof of payment (bank statement) reflecting the amount that was debited and the matter will be assessed internally.
You may contact us on *** or ***, should you require any assistance.
Regards
Your Planet42 Team