TM
Tendani M
1 reviews | Active since Jul 2023
29 Aug 2025, 15:33
License disc renewal nightmare
This is the worst car rental company ever. I have been driving around with expired license disc for months. I have done roadworthy certificate twice and the 30 days will lapse and it expires because they don't want to pull my renewed license disc since March. When you call you get transferred from one agent to the other and they never respond to emails. If your outside Gauteng stay away from this company. I regret ever getting a car from them.
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Planet42's replyOfficial
03 Sept 2025, 12:01Hi Tendani
Thank you for taking our call.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
We are actively working to resolve this matter as soon as possible.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Thank you for taking our call.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
We are actively working to resolve this matter as soon as possible.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Planet42's reply03 Sept 2025, 12:01
Official
Hi Tendani
Thank you for taking our call.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
We are actively working to resolve this matter as soon as possible.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Thank you for taking our call.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
We are actively working to resolve this matter as soon as possible.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team