CarbsCarbs
Complaints ad reporting bad service Complaints ad reporting bad service
1 reviews | Active since Aug 2023
18 Jun 2025, 09:47
immediate account updates bearu Planet42 payment notice
Updates account according to the below 👇 Planet 42 really messes up, slacking on the Job.
Good day Nkosinathi, thank you for your e-mail. Kindly request the credit grantor (Planet 42) to send (Experian) the instruction to update/amend/delete as they are aware of the process, kindly see below the process in order for us to assist further. Due to the volume of records that are processed by credit bureaus every day, the National Credit Regulator and its registrants (credit bureaus, credit providers and other data suppliers) have agreed on a layout and timeframes for the submission of repayment
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Replies (4)
Planet42's replyOfficial
18 Jun 2025, 16:39Hi Nkosi
Please be advised that we have tried contacting you, however our attempts have been unsuccessful.
Kindly refer to the email that has been sent addressing the matter raised.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried contacting you, however our attempts have been unsuccessful.
Kindly refer to the email that has been sent addressing the matter raised.
Thank you
Regards
Your Planet42 Team
Planet42's reply18 Jun 2025, 16:39
Official
Hi Nkosi
Please be advised that we have tried contacting you, however our attempts have been unsuccessful.
Kindly refer to the email that has been sent addressing the matter raised.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried contacting you, however our attempts have been unsuccessful.
Kindly refer to the email that has been sent addressing the matter raised.
Thank you
Regards
Your Planet42 Team
CarbsCarbs
Complaints ad reporting bad service Complaints ad reporting bad service's updateReviewer Update
19 Jun 2025, 11:46Good day
Please assist and do not add ******* billing on my credit profile. Planet42 car had a mechanical issues and broke down many times and I had been patient with it, I have fixed it many times.Planet insurance did not assist with nothing I have paid mechanical engineering and electrical issues. If they're adding billing what so ever, I need them to refund me the mechanical fees accumulated, which they also took the car from me. Was I supposed to rent a s**** car and pay rental while paying engineering work?I have shared photos of the car. I can get diagnosed report. Engine issues and undrivable. I need to be refunded for this.
Please assist and do not add ******* billing on my credit profile. Planet42 car had a mechanical issues and broke down many times and I had been patient with it, I have fixed it many times.Planet insurance did not assist with nothing I have paid mechanical engineering and electrical issues. If they're adding billing what so ever, I need them to refund me the mechanical fees accumulated, which they also took the car from me. Was I supposed to rent a s**** car and pay rental while paying engineering work?I have shared photos of the car. I can get diagnosed report. Engine issues and undrivable. I need to be refunded for this.
CarbsCarbs
Complaints ad reporting bad service Complaints ad reporting bad service's update19 Jun 2025, 11:46
Reviewer Update
Good day
Please assist and do not add ******* billing on my credit profile. Planet42 car had a mechanical issues and broke down many times and I had been patient with it, I have fixed it many times.Planet insurance did not assist with nothing I have paid mechanical engineering and electrical issues. If they're adding billing what so ever, I need them to refund me the mechanical fees accumulated, which they also took the car from me. Was I supposed to rent a s**** car and pay rental while paying engineering work?I have shared photos of the car. I can get diagnosed report. Engine issues and undrivable. I need to be refunded for this.
Please assist and do not add ******* billing on my credit profile. Planet42 car had a mechanical issues and broke down many times and I had been patient with it, I have fixed it many times.Planet insurance did not assist with nothing I have paid mechanical engineering and electrical issues. If they're adding billing what so ever, I need them to refund me the mechanical fees accumulated, which they also took the car from me. Was I supposed to rent a s**** car and pay rental while paying engineering work?I have shared photos of the car. I can get diagnosed report. Engine issues and undrivable. I need to be refunded for this.
CarbsCarbs
Complaints ad reporting bad service Complaints ad reporting bad service's updateReviewer Update
19 Jun 2025, 12:01You first took few months to release the car.
Then Bill me without me having the car. Next is the mechanical issues... engine break down, which I paid it when I claim insurance did not assist me.
I still went to fix it alone. After fixing it you reposesed the car, now I paid the outstanding arears .. you still want more from me, when did you help because insurance didn't cover anything else, please share a signed copy of.. I need third party to review those so that you pay me refunds.
I have sent you photos of the car engine break downs.
I paid storage, I paid mechanical engineering and parts for repairs, towing few times, I hardly enjoyed a car rental terms, when did I enjoy contract benefits because all was opposite, voiding the rental terms. Oils daily and late for work, overheating engine. I suspect engine bearing knock, I took it to Audi center, they said car last update was few years back, under the name of Rob, the amount I was charged was ridiculous. Alternative, credited machanic to repair, I need you to stop this account issues and remove the listing as I paid the areas but if we go on with that, we will need to agree that you reimburse me as stated above, from diagnostic report to repairs of everything. The cost was high. More than what you say I am owing you ... You will end up paying me back.
planet 42 has s**** vehicle showroom.
Then Bill me without me having the car. Next is the mechanical issues... engine break down, which I paid it when I claim insurance did not assist me.
I still went to fix it alone. After fixing it you reposesed the car, now I paid the outstanding arears .. you still want more from me, when did you help because insurance didn't cover anything else, please share a signed copy of.. I need third party to review those so that you pay me refunds.
I have sent you photos of the car engine break downs.
I paid storage, I paid mechanical engineering and parts for repairs, towing few times, I hardly enjoyed a car rental terms, when did I enjoy contract benefits because all was opposite, voiding the rental terms. Oils daily and late for work, overheating engine. I suspect engine bearing knock, I took it to Audi center, they said car last update was few years back, under the name of Rob, the amount I was charged was ridiculous. Alternative, credited machanic to repair, I need you to stop this account issues and remove the listing as I paid the areas but if we go on with that, we will need to agree that you reimburse me as stated above, from diagnostic report to repairs of everything. The cost was high. More than what you say I am owing you ... You will end up paying me back.
planet 42 has s**** vehicle showroom.
CarbsCarbs
Complaints ad reporting bad service Complaints ad reporting bad service's update19 Jun 2025, 12:01
Reviewer Update
You first took few months to release the car.
Then Bill me without me having the car. Next is the mechanical issues... engine break down, which I paid it when I claim insurance did not assist me.
I still went to fix it alone. After fixing it you reposesed the car, now I paid the outstanding arears .. you still want more from me, when did you help because insurance didn't cover anything else, please share a signed copy of.. I need third party to review those so that you pay me refunds.
I have sent you photos of the car engine break downs.
I paid storage, I paid mechanical engineering and parts for repairs, towing few times, I hardly enjoyed a car rental terms, when did I enjoy contract benefits because all was opposite, voiding the rental terms. Oils daily and late for work, overheating engine. I suspect engine bearing knock, I took it to Audi center, they said car last update was few years back, under the name of Rob, the amount I was charged was ridiculous. Alternative, credited machanic to repair, I need you to stop this account issues and remove the listing as I paid the areas but if we go on with that, we will need to agree that you reimburse me as stated above, from diagnostic report to repairs of everything. The cost was high. More than what you say I am owing you ... You will end up paying me back.
planet 42 has s**** vehicle showroom.
Then Bill me without me having the car. Next is the mechanical issues... engine break down, which I paid it when I claim insurance did not assist me.
I still went to fix it alone. After fixing it you reposesed the car, now I paid the outstanding arears .. you still want more from me, when did you help because insurance didn't cover anything else, please share a signed copy of.. I need third party to review those so that you pay me refunds.
I have sent you photos of the car engine break downs.
I paid storage, I paid mechanical engineering and parts for repairs, towing few times, I hardly enjoyed a car rental terms, when did I enjoy contract benefits because all was opposite, voiding the rental terms. Oils daily and late for work, overheating engine. I suspect engine bearing knock, I took it to Audi center, they said car last update was few years back, under the name of Rob, the amount I was charged was ridiculous. Alternative, credited machanic to repair, I need you to stop this account issues and remove the listing as I paid the areas but if we go on with that, we will need to agree that you reimburse me as stated above, from diagnostic report to repairs of everything. The cost was high. More than what you say I am owing you ... You will end up paying me back.
planet 42 has s**** vehicle showroom.
Planet42's replyOfficial
20 Jun 2025, 08:32Hi Nkosi
We appreciate that you have shared your concerns.
Please be advised that a consultant will contact you regarding the concerns raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold, and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
We appreciate that you have shared your concerns.
Please be advised that a consultant will contact you regarding the concerns raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold, and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Planet42's reply20 Jun 2025, 08:32
Official
Hi Nkosi
We appreciate that you have shared your concerns.
Please be advised that a consultant will contact you regarding the concerns raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold, and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
We appreciate that you have shared your concerns.
Please be advised that a consultant will contact you regarding the concerns raised.
We would like to assure you that your experience does not reflect the standards we strive to uphold, and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team