Ignoring all forms of communication

After the collection of vehicle from the dealer, I discovered faults on the vehicle which were reported to you. I was advised to take the vehicle to the nearest RMI approved workshop for the vehicle to be inspected which I did on the 13 September 2023 and emailed the report to you and Mutual & Federal.

Mutual & Federal did approve R2100.00 and the repair cost is R31 000.00 as there were lots of faults that were found on the vehicle, I did inform you and to date nothing has been done to solve the problem.

I’m paying for a vehicle which I cannot use, I’m not sure if that’s how you honour your part of the rental agreement?

I need to terminate the agreement and I will take my business somewhere else now that you don’t have any solutions to this problem and you are only happy to debit my account for your payment each month for something that’s not benefiting me.

I will appreciate if you can give me the address where I can drop off the vehicle.