SN
Siphiwe N

1 reviews | Active since Mar 2024

01 Mar 2024, 14:49

I am frustrated with the service I got from the Dealership

Good day, My name is Siphiwe Nxumalo. I bought a Polo 1.6 at Murvans Auto at Springs. I gave them R10 000.00 deposit.I only drove the vehicle less than a week and it broke down. I called the dealership and I was told that I must organise my own towing truck of which I did.i took the car to Bosch at Fourways. They have me a quote. The dealership Murvans decided to take the car and fix it. The car was taken to Springs in their workshop. I am frustrated because they told me that I must still pay R6500 at the end of the month. I am paying for the car that I do not use. I decided to change my banking details to avoid them from debiting. Regards, Siphiwe Nxumalo.

0
Replies (3)
Planet42
Planet42's reply02 Mar 2024, 10:43
Official
Hello Siphiwe,

Please be advised we are awaiting feedback from management and as soon as feedback has been received we will contact you and provide you with feedback.

Regards
Your Planet42 team.
SN
Siphiwe N's update08 Mar 2024, 03:22
Reviewer Update
Good day,

Please be advised that I am still awaiting for response from Planet 42 Management.

Regards,


Planet42
Planet42's reply02 Sept 2024, 12:10
Official
Good day Mr Nxumalo

We have noted that your matter has been actioned 
Should you have any further queries. 
Please dont hesitate to reach out on *** / ***