DD
Dolly D
1 reviews | Active since Mar 2023
22 Mar 2023, 11:39
Hi sir or madam, I am not happy at all with the vehicle I drove it one day there come a problem
Hi sir or madam, I am not happy at all with the vehicle I drove it one day there come a problem. The brake pad couldn't hold and the was a lick of oil in the vehicle. When I take it back to the dealer. Telling them I can't take the car who has problems in first day. Either way the can give me a vehicle that is in good condition that I can pay the same amount. Not the same one.
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Planet42's replyOfficial
22 Mar 2023, 16:02Good Day Mrs/Ms Tawu
We are sorry to hear about your experience thus far, we have attempted to make contact with you on cell no. ending 578 to get more details on the events that have transpired
As we aim to assist our clients on these matters, we have reached out to the dealer on your behalf as we would like to understand what the dealers actions were to resolve the matter at hand
Please look out for an email in response from the dealer & resolution
Feel free to call on our Customer Care Line *** or respond to ***
Kind Regards
Your Planet42 Team
We are sorry to hear about your experience thus far, we have attempted to make contact with you on cell no. ending 578 to get more details on the events that have transpired
As we aim to assist our clients on these matters, we have reached out to the dealer on your behalf as we would like to understand what the dealers actions were to resolve the matter at hand
Please look out for an email in response from the dealer & resolution
Feel free to call on our Customer Care Line *** or respond to ***
Kind Regards
Your Planet42 Team
Planet42's reply22 Mar 2023, 16:02
Official
Good Day Mrs/Ms Tawu
We are sorry to hear about your experience thus far, we have attempted to make contact with you on cell no. ending 578 to get more details on the events that have transpired
As we aim to assist our clients on these matters, we have reached out to the dealer on your behalf as we would like to understand what the dealers actions were to resolve the matter at hand
Please look out for an email in response from the dealer & resolution
Feel free to call on our Customer Care Line *** or respond to ***
Kind Regards
Your Planet42 Team
We are sorry to hear about your experience thus far, we have attempted to make contact with you on cell no. ending 578 to get more details on the events that have transpired
As we aim to assist our clients on these matters, we have reached out to the dealer on your behalf as we would like to understand what the dealers actions were to resolve the matter at hand
Please look out for an email in response from the dealer & resolution
Feel free to call on our Customer Care Line *** or respond to ***
Kind Regards
Your Planet42 Team