KB
Kanyana B
1 reviews | Active since Jul 2023
03 Sept 2025, 21:14
Harassment by Planet42
This company is harassing me for their own gross negligence, they failed to update my banking details on time even though I have made them aware on time. They have admitted in writing that they were at fault, but still don't want to take responsibility for their actions, they do this just because I am about to finish paying this car, this company is cruel, stay away from them. They keep sending different people to send me emails, pure harassment!!
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Planet42's replyOfficial
05 Sept 2025, 09:57Hi Kanyana
Please be advised that we have tried calling you, however our attempts have been unsuccessful.
Kindly be advised that we have sent an email to you addressing the query raised, you may refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried calling you, however our attempts have been unsuccessful.
Kindly be advised that we have sent an email to you addressing the query raised, you may refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,
Planet42's reply05 Sept 2025, 09:57
Official
Hi Kanyana
Please be advised that we have tried calling you, however our attempts have been unsuccessful.
Kindly be advised that we have sent an email to you addressing the query raised, you may refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Please be advised that we have tried calling you, however our attempts have been unsuccessful.
Kindly be advised that we have sent an email to you addressing the query raised, you may refer to the email.
We would like to assure you that your experience does not reflect the standards we strive to uphold,
and we do not condone what you have encountered.
Your feedback is important to us, and we are committed to learning from it as we continuously work to improve.
Thank you
Regards
Your Planet42 Team
Best regards,