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Vusi Jimmy Jiyane vusumuzi.jiyane

1 reviews | Active since Jul 2023

15 May 2024, 17:40

Go to Planet42 at your own risk

Planet42 is a real nightmare, after 7 months they come back with a cancellation fee only God knows of what when they had their vehicle in October 2023.

Dear Vusi Jimmy Jiyane,

Thank you for returning your rental vehicle to Planet42. We acknowledge the termination of the contract by the Renter. As per the Vehicle Rental Agreement ***, a termination by the Renter is subject to a fee of up to 7 months' rental payment.

This means that you are liable for a total of R64 274.00. However, because we are interested in settling this matter quickly we are prepared to offer you a settlement deal of only R36 728.00.

The settlement offer is valid for one week, please reply by 2024-05-22. We can accommodate a payment plan over multiple months, if applicable, to make sure the settlement offer is affordable to you.

If you choose not to accept the settlement offer the full outstanding amount of R64 274.00 will be collected from you by a third party debt collection company. Please see our bank details below to make a payment:

Recipient: Inclusion South Africa (Pty) Ltd ABSA Bank Account number *** Branch code 632005 Reference: Agr.***

Should you not make a manual payment, kindly be advised that your debit order will continue tracking for your monthly installment until the full settlement has been paid.

Should you have any queries regarding the settlement, kindly revert all communication to ***.

Regards, Your Planet42 team Telephone: *** eMail: *** Trading hours: 07:00 - 17:00

0
Replies (1)
Planet42
Planet42's reply17 May 2024, 16:48
Official
Hi Vusi

We apologize for the experience that you have encountered.
Please be advised that we are attending to the matter and will provide you with feedback.

We apologize for the inconvenience that this has caused.

Thank you

Regards
Your Planet42 Team