1 reviews | Active since Feb 2024
Frustrated and disappointed
I purchased a vehicle from planet 42 menlyn on the 15th December 2023, with the idea of no more car issues! Well to my disappointment I have not enjoyed the vehicle at all! From the 14th January 2024 the car has been at two mechanics! Currently sitting at the 2nd one! I get no feedback from planet 42, customer service is shocking but they very quick to take the installment! I have emailed,phoned and the response is zero! I'm on the verge of going legal with them! Vukani at customer service unfortunately never and I mean never gives me feedback! I'm truly disappointed at the way I have been treated and don't know where to turn! I have spent almost r5000 on bolt! Exhausted and frustrated, a car which was supposed to have brought me relief has instead brought me loss of income and major anxiety!
The interesting part of the whole story is I have offered and asked if I could take another car and do a new contract but was told a infact NO! The staff at menlyn refuse to assist in anyway! Candy dimitrov ***
We apologize for the service you have received.
We have sent this through to the relevant department and we have asked them to make contact with you and provide you with feedback.
Regards
Your Planet42 team.
We apologize for the service you have received.
We have sent this through to the relevant department and we have asked them to make contact with you and provide you with feedback.
Regards
Your Planet42 team.
