1 reviews | Active since May 2022
Faulty car from Integra Motors dealership planet42
My complain is that the car Kia Soul they gave me at the dealership called Integra Motors that is in Roodepoort, the day I saw the car, it was well and everything in it was working well, but a week after I decided to buy the car, I noticed few things are not working on the car.
The dealership checked the car and nicely they apologized as they can see that the car is not okay. I thank God that they saw it before I can even drive the car myself out of their dealership gates because if I drove it first I believe it was going to be a big issue or I was going to be told that I damaged the car
They nicely told me that they are aware of the problems on the car, because it was Friday late and they are knocking off, I should bring the car back the following week to fix it, then I requested that at least they should give me a temporary car that I can use for going to work while they fix it till my car is completely fixed, then they said no problem, they will check for me another car that I can use as a temporary car
The following week on Wednesday I went back to their office, then I was told that they will send someone to fix the car at my place where I stay or near by workshop to where I stay, but until now it never happened.
Is now almost a month and all the times when I call or send them messages they keep on promising me that they will sort it out but that never happened
I asked them to give me another car or cancel the contract and give me back my money which was R20 000. 00 that I paid them as a deposit for Kia Soul car of R90 000.00 but instead they keep on saying they are organising someone to fix the car
I trusted them but I'm now not interested anymore because I can see that they are ****s, they rather give me back my money so that I can look for a car somewhere else because they even failed to give me another car because their car was faulty before I could even start driving it
Please be advised that we have tried calling yourself, however there was no answer.
We have sent an email to yourself, we await your response to the email.
Thank you
Regards
Your Planet42 team
Please be advised that we have tried calling yourself, however there was no answer.
We have sent an email to yourself, we await your response to the email.
Thank you
Regards
Your Planet42 team
