1 reviews | Active since Nov 2012
Fault
I'm very concerned about the approved amount from the insurance because they only approved R6999 from the original quote and they don't even explain the reason why. Now it clearly shows that Planet42 they didn't take the car for service before they gave it to me I mean I've been complaining about this car for a very long time. I had a Tyre burst only to find out that the wheel spanner that came with the car doesn't fit and my car was towed to the Autocentre only to find out that the nuts they don't fit on the spare wheel that came with the car. If the was serviced before it was given to me I need proof of what was done and when. Because if the service was done there's no way that the car can have so many issues. The quality control was not performed at all. Now I'm the one who is suffering.
Why should someone fight for a better service and guys I'm paying a lot of money to be treated this way.
Regards,
Mpho
Thank you for taking our call today.
We apologize for the experience you have encountered.
We are attending to the matter and we will provide feedback in due course.
Regards
Your Planet42 Team
Thank you for taking our call today.
We apologize for the experience you have encountered.
We are attending to the matter and we will provide feedback in due course.
Regards
Your Planet42 Team
The lady by the name of Ezra she phone me yesterday and explained to me that they are looking into my matter. Around 11h00 she phone again that she is waiting for her manager to resolve my problem she phone me and that was yesteday. Today I'm still waiting for her phone call and I told her that they always promise to call but they don't.
The lady by the name of Ezra she phone me yesterday and explained to me that they are looking into my matter. Around 11h00 she phone again that she is waiting for her manager to resolve my problem she phone me and that was yesteday. Today I'm still waiting for her phone call and I told her that they always promise to call but they don't.
We have noted that your matter has been actioned.Should you have any further queries, please don’t hesitate to reach out to us at *** or via email at ***.
We have noted that your matter has been actioned.Should you have any further queries, please don’t hesitate to reach out to us at *** or via email at ***.
