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Precious M

1 reviews | Active since May 2017

07 Nov 2024, 10:07

False adverti*****t

I'm so furious with Planet42 service I rented a car from them since last year October, when i was applying for the rental, the Agent from Bryanston Executive Cars Percy told me that when i want to cancel i would be liable for one-month rental payment (which i had no problem paying). last week i returned the vehicle and i received an email from D Nombasa advising that as per their vehicle agreement a termination by a renter is subject to a fee of up to 7 months rental payment. which according to her/him is R39 606.00 and they are prepared to offer me a settlement amount of R22 632 which is valid for a week. What nonsense is that I'm not gonna pay that amount. that was never communicated and even their other consultant T Refiloe confirmed that i need to pay 1-month rental payment.....

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Replies (1)
Planet42
Planet42's reply14 Nov 2024, 09:34
Official
Hi Precious

Thank you for taking our call.

Please be advised that an email has been sent to you regarding the matter raised.

Regards
Your Planet42 Team