TM
Tshepo M

1 reviews | Active since May 2024

06 May 2024, 16:00

Driving a car with no Licence disk/Plates

My wife and I rented a car from planet 42 on the 14th March 2024. Henck was our sales person. We received a car with no license plate but a permit. We have been on 4 permits already and we cant get any assistance regarding the license plate and license disk. We have to remind them all the time that permit is a bout to expire. We get stopped all the time for driving a car without a license plate. Our sales person ignores us and does not follow up or give us updates. This is just pathetic.

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Replies (1)
Planet42
Planet42's reply07 May 2024, 12:35
Official
Hi Tshepo

We apologize for the experience that you have encountered.
Please be advised that due to the POPI Act, we cannot provide information on the account to anyone other than the Planet42 account holder.

However, we are looking into the matter and will provide feedback to the Plane42 account holder.

Thank you
Regards
Your Planet42 Team