1 reviews | Active since Apr 2013
DONT TRUST THIS PLANET 42
Planet 42 has been a disaster since the day I started with application. This is a route I will NEVER go again. When I couldn't've afford the instalment after month 4 it was said you need to ensure that you have 6 months payments and then the 7th month will be the final payment and then it will be settled. I dragged myself through the 7 months of payments to ensure that I can give the car back because I could not afford it. So now when its finally month number 7 they saying that I still owe another months payment as settlement. But yet the emails that was sent to me did not say that. What Pathetic service are you providing? Why you lying to your customers after struggling to pay that ridiculously high instalment for a leased car month on month and then say another thing. I paid my 7 months that you said I need to pay why you telling me now that I need to pay another month?
Thank you for taking our call today.
Please be advised that as per the telephone conversation, you will be liable for the cancellation penalty fee as the vehicle was returned after the 7th-month installment became due.
The condition of ensuring that the vehicle is returned 5 days before the next rental becomes due was stated in the email that was sent to you, where Planet42 requested for the cancellation documents.
We have noted that you have advised that you will get back to us regarding this.
You may contact us on *** or *** for further assistance.
Regards
Your Planet42 Team
Thank you for taking our call today.
Please be advised that as per the telephone conversation, you will be liable for the cancellation penalty fee as the vehicle was returned after the 7th-month installment became due.
The condition of ensuring that the vehicle is returned 5 days before the next rental becomes due was stated in the email that was sent to you, where Planet42 requested for the cancellation documents.
We have noted that you have advised that you will get back to us regarding this.
You may contact us on *** or *** for further assistance.
Regards
Your Planet42 Team
