PvdH
Phillip van den Heever

1 reviews | Active since Sept 2020

11 Dec 2024, 12:26

DONT EVER BUY WITH THEM

Good Day, I rent to buy a Fiat 900 T 2017 Model. I got the car on 32 000km, took it for a service when it was scheduled on 42000km. I had to put on new tires which costed almost R3000. Car broke down at about 48616km, I took the vehicle to a RMI approved shop "Steve's auto clinic" The damages were R2800 on pipes that had major tears (Planet 42 eventually paid for this by refunding me the money of R2,727.21. My next service was at 46****m. I took it again to a RMI approved shop "Steve's auto clinic" in Alberton. Shockingly almost everything on the car needs to be replaced. The front shocks almost R10 000, the rear shocks almost R7000, a cable in the turbo that has been blocked amount unknown. I had to pay almost R7000 for the service as they had to replace front and back brakes, wipers, sparkplugs ect. I have all the documentation. This is not fair...... as I pay R8211 a month and everything on the car has to be replaced as there is no warranty. So In a matter of having the car from 32000km - 56000 = 24000km I had to do all this and pay you and all the damages on the car. There needs to be some kind of resolution to this or we will see each other in court.

0
Replies (3)
Planet42
Planet42's reply12 Dec 2024, 16:36
Official
Good day Mr  Phillip van den Heever 

Kindly note that the matter has been escalated to an agent for further investigation based on the duration of the contract and the history provided. We will revert back to you by end of business tomorrow 

PvdH
Phillip van den Heever's update01 Jan 2025, 19:06
Reviewer Update
See you in court and you can explain. I have all the paperwork assholle
Planet42
Planet42's reply03 Jan 2025, 16:25
Official
Good Day Mr. Phillip

We apologize for the experience that you have encountered.

Please refer to the email that we have sent regarding the matter raised.

Thank you

Regards
Your Planet42 Team