GK
Greg K

1 reviews | Active since Apr 2018

27 Mar 2024, 18:47

DON'T DEAL WITH PLANET42....WORST EVER

This company does not even deserve 1 star!! I bought my BMW X5 Nov 22, in the coming months I had to replace the power steering Pump, the alternator and battery and if the car stands for more than 1 day it didn't start. Then in April of 2023 my legs collapsed and I had to undergo a second back opperation, and could no longer even drive the car. As per contract I could give it back after 6 months and pay 1 months installment. I then started with the emails asking them to take the car back as I have been boarded and could not afford the car anymore. It lead to email on email on email, and all I got was threats and that the collection dep will come and collect (THEIR CAR ) as they keep stipulating it. I have sent them all correspondence on numerous occasions only to be ignored and just kept getting threats! So ointried paying some monies towards it even though I had no use for it. I have now had my 5th back opperation and I am still sitting with THEIR CAR and still receive threats if I dont pay. AND STILL WAITING FOR THEM TO COME AND COLLECT THEIR CAR. If anything I have fixed this car to a better state that what I have received it!! And still awaiting refunds on that money too. It is now March 2024 still THEIR CAR has not been collected. I CAN NOT DRIVE ORMAFFORD IT!!! Please come collect your car, you do have a tracker on it so please come collect it. And up untill today I have never received an invoice or statement and I have requested this on a few occasions And STOP PHONING THE NUMBER THAT BELONGS TO MY EX WIFE.

0
Replies (2)
Planet42
Planet42's reply28 Mar 2024, 16:55
Official
Hi Greg

Thank you for taking our call.

We apologize for the experience that you have encountered.
Please be advised that we have sent an email to you regarding the query.

Regards
Your Planet42 Team
GK
Greg K's update28 Mar 2024, 16:57
Reviewer Update
Thanks but this statement gives no opening balance and no closing balance