LK
Lawrence K

1 reviews | Active since May 2020

12 Apr 2022, 17:26

Do not use Planet42

Please whatever you do not use Planet42 they do not care about the client, got a car that broke down immediately after collection dealership couldn't fix the car and all Planet42 told me is I must pay cancelation costs as I choose the car and have no choice, they update your credit record for non payments but agreement was a rental agreement, They are actually offering finance to debt view clients and blacklisted clients and saying it's a rental, please do not use these people.

0
Replies (3)
Planet42
Planet42's reply13 Apr 2022, 12:49
Official
Hello Lawrence,
Please note Planet42 work with over +400 dealerships across South Africa, we rely on our customers to choose and inspect a vehicle of their choice. Planet42 are not responsible for the condition of the vehicle sold, we do however purchase a motor warranty on your behalf to help assist with issues that may arise. The motor warranty provider is chosen by the dealership which you have chosen the vehicle from.
A member of our team will respond to your email.
 
The Planet42 Team 

Best regards,

LK
Lawrence K's update13 Apr 2022, 19:06
Reviewer Update
Please note you are still not able to reply why do u update ITC/Credit reports for rent to buy? Are you offering credit to debt review and blacklisted clients clients which is ******* and it's a rental ,People do not use Planet42 they are offering credit and not regulated to offer credit.
Planet42
Planet42's reply21 Apr 2022, 08:32
Official
Hello Lawrence,
We have responded to you via email.
Please send us an email should you not have been satisfied with how your query was dealt with.

The Planet42 Team 

Best regards,