1 reviews | Active since Dec 2014
DO NOT DEAL WITH PLANET 42
Planet 42 deduct a R7200 from my account for a vehicle I don't have. Since I have "signed" a contract in July with Auto One in Goodwood I had a vehicle for only 1 day and all sorts of faults aroused. Deduction happened August and now again in September. August I receive a refund after waiting and phoning for 7days. When I phoned them regarding my refund of September I am send from pillar to post. Speaking to Sabrina, Lerato, Shirley, Lee and who knows who else. Now I receive an email stating that my contract will be cancelled and no refund is due because cancelations is one month rental...How the heck can I pay a cancelation of 1 month rental if I never had a usage of the vehicle for only 1 day. Planet 42 is total *******s.
Thank you for taking our call.
Please be advised that the matter is being attended to.
Regards
Your Planet42 Team
Thank you for taking our call.
Please be advised that the matter is being attended to.
Regards
Your Planet42 Team
Thank you for taking our call today.
Please be advised that the refund has been completed.
Regards
Your Planet42 Team
Thank you for taking our call today.
Please be advised that the refund has been completed.
Regards
Your Planet42 Team
