MK
Mbuyiselo K
1 reviews | Active since Dec 2024
03 Feb 2025, 22:07
Complaint
I rented a car online from tooters, I was not happy with the car next day I sent my complaint. Car was in bad condition, asked them to change the car and I was told to repair the car, and I said I want it changed I was told to write email to Planet24, I did several times never got positive response they said car dealer said I must repair it. When I asked them to cancel the contract I was told to wait for atleast 6 months, I did now I'm told the car can only be taken if it's in good condition. Really not happy with them.
Helpful (0)
Replies (2)0
Replies (2)Planet42's replyOfficial
07 Feb 2025, 19:36Hi Mbuyiselo
We apologize for the experience that you have encountered.
Please be advised that we are looking into the matter raised and will provide feedback as soon as possible.
Thank you
Regards
Your Planet42 Team
We apologize for the experience that you have encountered.
Please be advised that we are looking into the matter raised and will provide feedback as soon as possible.
Thank you
Regards
Your Planet42 Team
Planet42's reply07 Feb 2025, 19:36
Official
Hi Mbuyiselo
We apologize for the experience that you have encountered.
Please be advised that we are looking into the matter raised and will provide feedback as soon as possible.
Thank you
Regards
Your Planet42 Team
We apologize for the experience that you have encountered.
Please be advised that we are looking into the matter raised and will provide feedback as soon as possible.
Thank you
Regards
Your Planet42 Team
MK
Mbuyiselo K's updateReviewer Update
31 Mar 2025, 15:11Still no contact or reply, not helpful at all.
MK
Mbuyiselo K's update31 Mar 2025, 15:11
Reviewer Update
Still no contact or reply, not helpful at all.
