NG
Ntombizandile G

1 reviews | Active since Aug 2022

30 Mar 2023, 11:54

Complaint

I write to planet 42 several times for cancelation fee of thier contract I bought the car with them in August 2022 I finish my 6month I want to return the car and cleared by them as I need conciliation fee . No response at all no direct line

0
Replies (4)
Planet42
Planet42's reply30 Mar 2023, 15:21
Official
Good Day Ntombizandile, 

Please be advised that we have tried to contact yourself telephonically, however there was no answer on the line.
We have sent you an email and await your response.

Regards
Your Planet42 team.
NG
Ntombizandile G's update30 Mar 2023, 15:36
Reviewer Update
You always send me massage on whatsap and say I must say hi after u said ur agent will talk to me there is no available agent now that is all you are doing guys pls you never call me email not response at all.
NG
Ntombizandile G's update30 Mar 2023, 15:38
Reviewer Update
The was no need for me to write here for you if I was attended to .
Planet42
Planet42's reply30 Mar 2023, 16:08
Official
Good day,

We try to ensure that all customers are responded to on this platform.

We are awaiting your response to our email.

Regards
Your Planet42 team.