Collection on paid up account

I used to rent a car through Planet42 and returned the car in June after paying the installment and a one-month penalty. The car was in terrible condition—practically a s**** vehicle—and it had been taken away from me for repairs for 10 days during my rental period.

After making all the necessary payments, Planet42 provided me with a letter confirming that they had received the money and that my account was closed. However, the process was far from smooth. They initially resisted taking back their car, and it took them a significant amount of time to update my credit profile. I eventually had to contact the credit bureau myself to ensure my account was marked as closed.

To my surprise, after 5months I recently received an SMS from attorneys claiming that I still owe Planet42 money. This is completely unacceptable. It seems like Planet42 is trying to ****** more money from me despite my account being fully settled.

This experience has been extremely frustrating, and I feel strongly that other customers should be warned about this company's practices. Planet42 appears to be ****ming people, and I would like to share my experience to help others avoid the same ordeal