Claim: Inclusion South Africa (*** / MELISSA MASINA/JEEP CHEROKEE/4UMELZGP***) [.AXES.F8F766ABF4.]

Claim: Inclusion South Africa (*** / MELISSA MASINA/JEEP CHEROKEE/4UMELZGP***) [.AXES.F8F766ABF4.]

It seems Planet 42 I will always have to complain in order to get someone to assist me. It's really tiring and unprofessional. I was involved in a car accident on 18/06/2024. From my last experience using your preferred dealer I wanted the car to be fixed by my preferred dealer. Who has provided me with great experience on my previous vehicles. And as far as I know I have the right to choose my repairer. Why are you dismissing my rights? The last experience I ended up paying R12,500.00 out of my pocket because your dealer damaged my Tyre and battery and refused to take responsibility for damages. Because it took him a whole month to fix something that would have taken a Jeep Specialist a week, I do not my vehicle to handled by non-Jeep Specialists. It is my right to have my vehicle fixed by my preferred repairer. CHS has denied me this right and has posted me back to you. I have sent an email and to date no response and no one to take accountability. This is getting ridiculous that every single time I need assistance I need to use this platform. I need a written response so I can refer this to the Competition Commission or the Ombudsman for mediation.