CARGET/PLANET24 DECEIVING AND MANUPULATION

HOW IS THIS POSSIBLE, I PAID UP MY ACCOUNT YOU PROMISE TO SEND MY PAID UP LETTER BUT UPDATE MY CREDIT PROFILE THAT IM 9 MONTH ARREARS, BUT WHEN I REQUESTED TO UPDATE MY PROFILE ON ITC TO INDICATE IM NOT IN ARREARS YOU INFORMED ME ON MAIL THAT THAT WILL ONLY BE DONE ONCE I PAID THE LAST MONTH RENTAL WHICH I DID BUT STILL NO SETTLEMENT LETTER NOR UPDATE OF MY ITC PROFILE

Re: *** AUDI A4 1.8T MANUAL 120KW 2005 CA603601 UTHMAAN JOOSTE

Uthmaan Jooste <***> 1:43 PM (11 minutes ago) to Info

Good Day

I paid up my account as agreed and waiting on my Paid up letter but in the interim see what you done on my Credit profile...

I have no outstanding debt

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On Tue, Aug 30, 2022 at 11:47 AM Info Planet42 <***> wrote: Good day,

Thank you for sending the proof of payment ,once allocate we will send the paid up letter.

Kind regards, Your Planet42 Team (formerly CarGet)

Help us help others! Apply here https://planet42.com/apply/

On Mon, Aug 29, 2022 at 9:39 AM Uthmaan Jooste <***> wrote: Please find POP attached.

Please forward my Settlement letter ASAP that i can forward to ITC .....

On Tue, Aug 2, 2022 at 12:05 PM Info Planet42 <***> wrote: Good day,

Kindly note that your settlement balance is R5161.00. Thank you.

Kind regards, Your Planet42 Team (formerly CarGet)

Help us help others! Apply here https://planet42.com/apply/

On Mon, Aug 8, 2022 at 5:01 PM Info Planet42 <***> wrote: Good day, thank you for your email

Kindly take note that your credit score or ITC will only be updated once the payment received, and the paid-up letter has been sent

Thank you Kind regards, Your Planet42 Team (formerly CarGet)

Help us help others! Apply here https://planet42.com/apply/

On Mon, Aug 8, 2022 at 10:53 AM Uthmaan Jooste <***> wrote: Good day

Why is my credit profile on Experian not updated!! knowing I paid up my arrears?

This affecting my credit score

image.png

On Wed, Aug 3, 2022 at 3:02 PM Info Planet42 <***> wrote: Good day, thank you for your Message,

Please be advised that you will receive the paid-up letter once the payment is updated and allocated to your rental account.

Thank you Kind regards, Your Planet42 Team (formerly CarGet)

Help us help others! Apply here https://planet42.com/apply/

On Tue, Aug 2, 2022 at 12:12 PM Uthmaan Jooste <***> wrote: Good day

If i pay it today will i get a pay up letter today?

On Tue, Aug 2, 2022 at 12:05 PM Info Planet42 <***> wrote: Good day,

Kindly note that your settlement balance is R5161.00. Thank you.

Kind regards, Your Planet42 Team (formerly CarGet)

Help us help others! Apply here https://planet42.com/apply/