TM
Tshegofatso M
1 reviews | Active since Nov 2023
17 Nov 2023, 12:52
Car Rental from Planet42
The rental car I Received from Planet42 had a lot of problems, I rented it for 6 months but drove it for only 2 months because it had a lot of mechanical failures. The car was in and out of repairs for 4 months, I was basically paying for a car I was not using. Their communication with customers is bad, they reply to emails weeks later after sending multiple emails. I asked to return the car on the 6th month and they made me pay a cancellation fee on the 7th month. And now they are demanding payment for the 8th month.
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Replies (1)Planet42's replyOfficial
24 Nov 2023, 09:51Hi Tshegofatso
Please be advised that as per the POPI Act we are not able to divulge information on a Planet42 account holder to anyone other than the Planet42 account holder.
We will be contacting the account holder.
Thank you
Regards
Your Planet42 Team
Please be advised that as per the POPI Act we are not able to divulge information on a Planet42 account holder to anyone other than the Planet42 account holder.
We will be contacting the account holder.
Thank you
Regards
Your Planet42 Team
Planet42's reply24 Nov 2023, 09:51
Official
Hi Tshegofatso
Please be advised that as per the POPI Act we are not able to divulge information on a Planet42 account holder to anyone other than the Planet42 account holder.
We will be contacting the account holder.
Thank you
Regards
Your Planet42 Team
Please be advised that as per the POPI Act we are not able to divulge information on a Planet42 account holder to anyone other than the Planet42 account holder.
We will be contacting the account holder.
Thank you
Regards
Your Planet42 Team
