1 reviews | Active since Sept 2023
Car breaks down 4 times in less than a month after purchase and almost took my life
Hi, I bought a car at Planet42 Menlyn mall(Rent to buy) last month and my car has broke down 4 times now in less than a month and a half and only drove the car for less that 2weeks.
I bought the car on 11 August and The service for purchasing the car with Jerome their Sales manager was very quick(2Hours) but I was told and assured that AA did a full service on my car even though the service book says they haven't serviced the car for the past 1year and 4months. Two of this incidents almost took my life. In 4 days i poured my 1st full tank and the petrol was gushing out of the bonnet and the car died when it was still moving. All controls including breaks didn't work. It was found that the injector ***** was loose.
I feel like they are taking advantage because i am disabled and a woman. Now my car is in the workshop for more that 3 weeks in Polokwane and no one is helping. I spoke to John in Warranty, he said its because of my bad driving that the fan belt is broken and the injector ***** was loose. Bianca in Breakdown called me and said she'll investigate and never came back. Spoke to Jerome Sales Manager and he says he has raised this with all right channels but no one is helping. I sent their Support line a message as well and no one came back to me even today. I am paying R8600 for nothing. I have unnecessary stress now after i bought this car than before when i did not have a car.
Please help.
Thank you for taking our call.
Please be advised that the matter is being attended to and feedback will be provided to yourself.
Regards
Your Planet42 Team
Thank you for taking our call.
Please be advised that the matter is being attended to and feedback will be provided to yourself.
Regards
Your Planet42 Team
