TH
Themba H

1 reviews | Active since Jul 2019

30 May 2025, 03:54

Cancel the damn debit order and return my money

I have returned your vehicle and paid the required fee yet my account is still debited. Please cancel the debit order and refund my money. I actually was expecting this and you just proved how useless and unprofessional you people are. Rental agreement ***

0
Replies (2)
Planet42
Planet42's reply30 May 2025, 08:50
Official
Hi Themba

We apologize for the experience that you have encountered.

Kindly be advised that we are actively working to resolve this matter.
We will provide feedback as soon as possible.

Thank you

Regards
Your Planet42 Team
Planet42
Planet42's reply30 May 2025, 09:56
Official
Hi Themba

Thank you for taking our call today.

Kindly refer to the email that we have sent addressing the matter raised.

Regards
Your Planet42 Team